Data Protection
Privacy Policy
Last Updated: June 16, 2026. Your privacy and credential security are our highest operational priorities.
1. Introduction
At Manage Actly (“we”, “our”, or “us”), we take your privacy seriously. This Privacy Policy describes how we collect, use, process, disclose, and safeguard your information when you visit our website https://manageactly.com (the “Site”) or engage our team to perform digital operations, design, website development, or social media management services (the “Services”).
Please read this policy carefully. By using our Site or engaging our Services, you consent to the collection, storage, and processing of your data as outlined in this Privacy Policy. If you do not agree with any terms of this policy, please do not provide us with your information.
2. Information We Collect
We collect information that is necessary to deliver, manage, and optimize our digital operations services. This falls into three categories:
A. Information You Provide Directly
When you inquire about services, fill out contact forms, or contract with us, we collect:
- Contact details (name, email address, phone number, physical address).
- Business profile information (industry, target audience, brand assets, color schemes).
- Payment and billing information (invoicing details, bank details, or tax registration numbers).
B. Account Access & Credentials
To take operational ownership of your digital channels, you may securely share:
- Logins, page role permissions, or OAuth API tokens for social networks (Meta/Instagram, YouTube, LinkedIn, X/Twitter).
- Hosting console logins, registrar credentials, or CMS access codes (Next.js hosting, WordPress, Shopify, Webflow) for website build contracts.
C. Technical & Usage Data
When browsing our Site, we automatically collect basic analytics data:
- IP address, browser type, device information, operating system.
- Referral URLs and engagement stats (pages visited, buttons clicked, form submission attempts).
3. How We Use Information
We use the information we collect to operate, review, and enhance our Services. Specific use cases include:
Service Execution
Publishing scheduled graphics, scripts, and video shorts on your brand profiles, and building out codebases.
Reporting & Optimization
Aggregating platform metrics (views, impressions, click rates) to present quarterly performance audits.
Client Communication
Sending invoices, SOW updates, weekly copy reviews, and alerts regarding platform announcements.
Security Audits
Detecting unauthorized login attempts and monitoring API health connections on client social dashboards.
4. Data Protection & Security Standards
As an agency managing critical brand infrastructure, we hold ourselves to rigorous security standards to protect your passwords and data assets:
Credential Safety Protocols:
- ✓Encrypted Vaults: All shared passwords and keys must be transmitted via secure tools (e.g. 1Password, Bitwarden) and are never stored in plain text files.
- ✓Multi-Factor Authentication (MFA): Our internal team devices are mandated to require MFA for all dashboard access.
- ✓Role-Based Access: Access to your profiles is restricted to team members directly assigned to your account.
- ✓Immediate Offboarding: Upon completion or termination of a contract, we systematically purge shared passwords and remove our access tokens.
However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take maximum precautions, we cannot guarantee absolute data security.
5. Third-Party Disclosures
We do not sell, trade, or rent your personal information to third parties. We share information only with:
- Social Media Platforms: When we post content or manage profiles on Meta (Facebook, Instagram), LinkedIn, YouTube, X/Twitter, or TikTok, data flows directly to those platforms in accordance with their privacy policies.
- Service Providers: We share data with trusted tools that help us operate our business, such as billing networks (Stripe), email routing (Resend, Nodemailer), communication tools (WhatsApp, Slack), and analytics tools (Google Analytics).
- Legal Requirements: We may disclose information if required to do so by law, court order, or to protect the safety, rights, or property of Manage Actly, our clients, or the public.
6. Your Rights & Choices
We support transparency and want you to have full agency over your information. Depending on your location, you have the following rights:
- Access & Export: You can request a summary and copy of all personal information we hold about your business.
- Correction: You can ask us to update or correct inaccurate or incomplete details.
- Access Revocation: You have the right to revoke our access to any of your social profiles, websites, or accounts at any time.
- Deletion (“Right to be Forgotten”): You can request that we permanently delete your contact data and stored files from our internal backups, subject to legal archiving exceptions.
To exercise any of these options, please contact us at realofficialcreator@gmail.com.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our operational procedures, privacy practices, or legal requirements.
When changes are made, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of our Site and Services after any updates indicates your acceptance of the revised policy.
Data Protection Concerns?
For questions regarding data processing, secure password sharing, or to exercise your rights, please reach out to our privacy officer.
Contact Data Security